Support from planning to production

Define design, testing, installation and support responsibilities before ordering.

The quotation and project documents should show what Rising Kirin supplies, what the buyer prepares and how each stage is accepted.

From application review to after-sales support.

Follow the five stages to see the input, output and responsibility that should be confirmed before the next stage begins.

We check the material, product sizes, output and quality needed.

We check the layout, foundation, crane, power and working space.

We check the agreed machine functions and prepare available test records.

Support is arranged according to the agreed project scope.

We help with technical questions, parts and service follow-up.

Reply target: within 1 hour

For new enquiries received during business hours.